fb44 Privacy Policy

At fb44, we take your privacy seriously. This Privacy Policy explains how fb44 collects, uses, stores, and protects personal information provided by players and visitors on our platform. By accessing or using fb44's services, you acknowledge that you have read and understood this policy.

This policy applies to all users of fb44, including players registered from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities across Bangladesh. We have designed our data practices to align with internationally recognised privacy principles, ensuring that your personal data is handled responsibly at every stage.

1. Information We Collect

fb44 collects only the information that is necessary to provide you with a secure, fair, and personalised gaming experience. The categories of data we collect are described below.

Registration and Account Information

• Full name, date of birth, and gender (to verify that you meet our 21+ age requirement)
• Email address and mobile phone number used for account registration and verification
• Username and encrypted account password
• Residential address and city within Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)

Financial and Transaction Data

• Payment method details including bKash, Nagad, Rocket, Upay, and bank account identifiers (we do not store full card or wallet credentials)
• Deposit and withdrawal transaction history, including amounts in BDT
• Bet history, game results, and account balance records

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers, screen resolution, and language settings
• Pages visited, session duration, and clickstream data that helps us improve platform usability

2. How We Use Your Information

fb44 uses your personal data solely for legitimate and clearly defined purposes. We do not use your data in ways that are unrelated to the operation of our platform or your enjoyment of our services. Specifically, we use your information to:

• Create, manage, and maintain your fb44 player account and verify your identity in compliance with our age verification requirements (21+ only)
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels
• Deliver bonuses, free spins, promotional offers, and personalised game recommendations based on your activity
• Respond to your support requests, complaints, and enquiries promptly and effectively
• Detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on our platform
• Improve our website performance, game selection, user experience, and overall platform reliability through analytics

We process your data based on contractual necessity, legitimate interests, and your consent where applicable. You may withdraw consent for marketing communications at any time by contacting our support team at [email protected].

3. Sharing of Your Information

fb44 does not sell, rent, or trade your personal information to any third party. We share your data only in the limited circumstances described below, and only with parties that are contractually bound to handle it in accordance with this Privacy Policy.

Payment and Financial Service Providers

To facilitate secure transactions, we share necessary transaction details with payment processors such as bKash, Nagad, Rocket, and Upay. These providers receive only the data required to complete the specific payment transaction and are prohibited from using your data for any other purpose.

Technology and Platform Partners

fb44 partners with game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, and Ezugi to deliver our game catalogue. These providers may receive anonymised technical data for the purpose of game delivery, performance monitoring, and fair-play certification. They do not receive personally identifiable information without your explicit consent.

Legal and Regulatory Obligations

fb44 may disclose personal data if required to do so by applicable law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation and will notify you of any such disclosure where legally permitted to do so.

4. Cookies and Tracking Technologies

fb44 uses cookies and similar tracking technologies to improve your experience, maintain your session, and analyse platform usage. The main categories of cookies we use are:

• Essential cookies — required for the website to function correctly, enabling login sessions, account security, and game loading
• Analytics cookies — collect anonymised data about how users navigate the site, helping us identify usability improvements and popular game categories
• Preference cookies — store your language, device, and display preferences so the site feels familiar on repeat visits

You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on fb44, including account login and game access. We do not use cookies to build advertising profiles or sell data to marketers.

5. Payment Data and Financial Information

fb44 takes the security of financial information with the utmost seriousness. All deposit and withdrawal transactions processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are handled through encrypted and tokenised payment gateways. We do not store full payment card numbers, CVV codes, or complete mobile wallet credentials on our servers.

Transaction records — including amounts in BDT, timestamps, and payment method references — are retained for a period consistent with our legal obligations and for the purposes of dispute resolution, fraud prevention, and financial reporting. Access to these records is restricted to authorised fb44 personnel only.

6. Data Retention

fb44 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, regulatory, and operational obligations. The retention periods we apply are proportionate to the nature and sensitivity of the data involved.

If you close your fb44 account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are required by law to retain it for a longer period (for example, financial transaction records may be retained for up to 7 years). Once the applicable retention period expires, data is securely destroyed or permanently anonymised.

7. Your Data Rights

As an fb44 player, you have a number of rights in relation to your personal data. We are committed to facilitating the exercise of these rights promptly and without unnecessary barriers.

• Right of access — you may request a copy of the personal data fb44 holds about you at any time
• Right to rectification — you may request correction of any inaccurate or incomplete personal data held about you
• Right to erasure — you may request the deletion of your personal data, subject to applicable legal retention requirements
• Right to data portability — you may request that we provide your personal data in a structured, commonly used, and machine-readable format
• Right to object — you may object to the processing of your personal data for marketing purposes at any time

To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

8. Security Measures

fb44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data transmissions, firewalled and access-controlled server infrastructure, two-factor authentication (2FA) options for player accounts, regular internal and third-party security audits, and staff training on data protection best practices.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect any unauthorised access to your fb44 account, please contact our support team immediately at [email protected] and change your account password without delay.

9. Third-Party Links

fb44's platform may contain references to third-party services, payment gateways, or game providers. This Privacy Policy applies solely to data collected and processed by fb44. We are not responsible for the privacy practices, data policies, or security standards of any third-party websites or services. We encourage you to review the privacy policy of any third-party service before providing your personal information to them.

10. Children's Privacy and Age Restriction

fb44 is strictly an adults-only platform. Our services are intended solely for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without verified parental consent, we will take immediate steps to delete that data from our records. If you believe that a minor has registered or provided personal information on fb44, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

fb44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of fb44 following any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of how we protect your data. The most current version of this policy is always available at fb44.asia/privacy-policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb44 handles your personal data, please do not hesitate to contact our dedicated privacy and support team. We are available 24/7 and are committed to responding to all privacy-related enquiries promptly.

Our support team operates around the clock, Bangladesh Standard Time (BST, UTC+6), to assist players from Dhaka, Chittagong, Sylhet, and across Bangladesh with any data or privacy concerns.